| By using and purchasing from Violent Delights Anti-Fashion, you agree to be bound by our terms of use and conditions of sale. |
The term “Violent Delights ” or “us” or “we” or “our” refers to the owner of the website. The term “you” refers to the user or viewer of our website.
These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website. Before you place an order, if you have any questions relating to these terms and conditions please use the contact form to email us your query and we will get back to you. |
PRICING & PAYMENT
The price of the goods will be the price quoted on the website at the date the order is received and will include VAT in the United Kingdom unless specified otherwise. We reserve the right, by giving notice to you, the buyer, at any time before delivery to increase the price of the goods to reflect any increase in the cost to us, which is due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant increase in the costs of labour, materials or other costs of manufacture) In the unlikely event of there being such an increase in the price of the goods you, the buyer, shall be entitled to cancel the order at any time before it is dispatched. |
AVAILABILITY
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available. Orders are accepted and promise for delivery given conditionally upon myTuxedo being able to obtain the necessary products, and without responsibility for delays arising through uncertainties of manufacture, strikes, accidents or other circumstances out of our control. |
DELIVERY CHARGES/TIMES
Delivery charges vary depending on the type of products ordered and the service you select. Delivery prices are non-negotiable and non-refundable, and by placing an order you accept these costs. Next day delivery is available on orders placed before 2pm. Next day delivery service is available to UK customers only and excludes public holidays. Any delivery times stated are intended as guidelines only, and Violent Delights makes no guarantee of any delivery times unless otherwise stated. |
DISCLAIMER:
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, product images and graphics. These elements of the website are protected by copyright and reproduction is strictly prohibited unless granted by express permission of the owner.
Unauthorised use of this website and any of it's content may give to a claim for damages and/or be a criminal offence.
Any links within this website to external sites are provided for your convenience and information only. They do not signify that we endorse the website(s) and we have no responsibility for the content of the linked website(s). |
CUSTOMER SERVICE
The details of your specific contract will not be filed by Violent Delights Limited. If you do require any information regarding orders you have placed with Violent Delights please write to us at the following address:
VIOLENT DELIGHTS LIMITED, 15 Pippins Road, Burnham On Crouch, Essex, CM0 8DH, United Kingdom. |
RETURNS POLICY/YOUR RIGHT TO CANCEL
In accordance with the Sale Of Goods act and distance selling regulations, you are entitled to cancel your contract with us if you so wish provided that you exercise your right no longer than seven working days after the day on which you receive the products. You will be required to adhere to our terms and conditions of return. Please see our returns policy HERE for further details. |
RETURNS
It is your responsibility to ensure that you purchase the correct item and size. If for any reason you are not 100% satisfied with your purchase from Violent Delights, simply contact us to arrange a return or exchange as soon you receive your order. We will happily exchange your item for a more suitable size or design. Please do not return items to us without prior notification or a valid returns authorisation.
Returned goods must be received by us within seven working days of your receipt of the item and all returned garments must be in their original unworn condition with all tags intact. Violent Delights reserves the right to refuse any returned item if this criteria is not met, or the item is deemed unfit for return. Any such garments will be returned to the buyer at their own cost.
Items must be returned to us using a recorded delivery service with the appropriate level of insurance. Goods must be packaged securely and protected form damage. Violent Delights does not under any circumstances accept responsibility for returned goods until they are received back. Returning goods is the responsibility of the customer and Violent Delights accepts no liability for undelivered packages or goods damaged in transit.
Refunds consist of the purchase price of the item and do not include postage costs. Returned items from outside of the EU must be marked with the correct relevant customs information, as Violent Delights cannot accept responsibilty for any costs incurred at customs - the customer will be held liable for these charges and the total will be deducted from any refunds or charged back to the buyer.
If you wish to exchange your item for a different size or style, you will be asked to contribute the postage costs and/or any difference in price of your replacement item prior to its dispatch.
PLEASE DO NOT RETURN ITEMS WITHOUT CONTACTING US FIRST. |
DAMAGES/FAULTY ITEMS
All items are carefully quality checked prior to despatch. In the rare event of an item being received damaged or defective, please contact us immediately to organise an exchange. Faulty items will be exchanged for an identical item (and identical size) at no further cost to the buyer. Please note that worn or mishandled goods cannot be considered defective and that policy applies only to items which have been received in a damaged or faulty condition. |
| PRIVACY POLICY |
| This privacy policy sets out how Violent Delights Limited uses and protects any information that you supply when you use this website. Violent Delights is committed to ensuring that your privacy is protected - should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. |
We may collect the following information:
- NAME
- CONTACT INFORMATION (INCLUDING EMAIL ADDRESS)
- DEMOGRAPHIC INFORMATION FOR DELIVERY PURPOSES
We will not sell, distribute or disclose your personal information to third parties unless we have your permission or are required by law.
Violent Delights does not at any time have access to customers credit or debit card card information, unless specifically provided with it by the customer either by mail, fax or over the phone. Violent Delights Limited does not collect or store any financial information such as credit card or bank account details. Our payments system is provided courtesy of Paypal, whose privacy policy can be found HERE. In the rare event that we need to take these details, we are only privy to information supplied by the customer and this information is shredded immediately after use. |
